FAQs
Appointment Cancellation?
Cancellation Fee - For appointments canceled within 24 hours of the appointment start time, a 50% service fee will be charged. For no call, no show to the scheduled appointment, a 100% service fee will be charged.
How often should I sweat?
Come in and try a few sweats and simply practice listening to your body in order to gauge how often you feel comfortable sweating in our infrared sauna treatments. You may find that you can start with one session a week and work your way up to one sweat a day.
How do I pay?
We accept all major credit cards. We are a check-free and cashless business.
What should I eat before my sauna session?
We recommend a light, healthy and hydrating meal before and after your sweat. Think fresh salads, a smoothie, or a light buddha bowl. Come early and grab something from our cafe!
Is there anything I need to do after my sweat?
As long as you stay hydrated, you can go about your daily business after a sweat. However, to fully enjoy your post-sweat glow, we recommend taking it fairly easy for an hour or so.
Can I sweat with someone?
Yes! Friends that sweat together, stay together! We can fit up to 4 guests in our sauna cabin. Make sure to choose the “Sweat with a Friend” add-on when booking your appointment. Each additional person sweats for only $20 each!
What do I do in the sauna?
In the saunas you can meditate, daydream, practice yoga, listen to music or watch your favorite show while you sweat!
Can my child sweat with me?
Children age 6-15 MAY sweat ONLY with a parent or guardian. Doctor’s note required stating they do not have heart issues, respiratory issues, or blood pressure issues. Children with a fever may NOT sweat.
Children may only sweat 20 minutes at MAX. There must be a timer set for 25 minutes and when the spa attendant hears it go off, the parent must have the child sit on the bench and wait while they complete their sweat.
The parent must also agree to keep the child ON THE BENCH INSIDE THE SAUNA. This is to avoid them coming in contact with the heaters.
Parents or guardians must read and sign the full sauna intake form and covid waiver for both themselves and their child, and acknowledge the child section of the waiver.
It is crucial to point out that the child may not sweat without a Doctor’s note ensuring their health and safety.
How do you sanitize your rooms?
We use hospital-grade sterilization & a UV hospital-grade sterilization wand
I had a lot to drink last night, can I come sweat?
If you have been intoxicated within 24 hours of your scheduled sauna session we will have to reschedule your appointment. It can be dangerous to your health to be in an infrared sauna if you have been drinking heavily so close to your session. The body goes through an intense detoxification process during our sauna treatments and will do whatever it can to rebalance itself and return to a place of homeostasis. Alcohol in excess is a toxin in the body and when combined with dehydration, can be very unpleasant. Please refrain from alcohol use before your appointment.